Privacy Policy

Contact and Account Information: When you subscribe to our newsletter or personal content, create an account, fill out forms on our Site, or otherwise contact us, you may provide basic contact details such as your name, email address, telephone number, mailing address, and any other information you choose to provide.

Order and Transaction Information: If you make a purchase through our online store, we will collect information necessary to process the transaction. This can include your name, billing and shipping address, email address, phone number, payment information (handled by our payment processor), and details of the products you ordered.

Customer Support and Communications: If you contact us for support or with an inquiry, you may provide personal information such as your contact details and the content of your communications. We will also collect any other information you choose to provide when interacting with us (for example, information you provide in an email, during a call, or through social media).

Device and Browser Information: IP address, browser type and version, device identifiers, operating system, mobile network information.

Website Usage Information: Details about how you navigate and use our Site, such as the pages or products viewed, links clicked, time spent on pages, and referring page (the page that led you to our Site).

Interaction with Emails: If you have subscribed to our communications, we may use tracking technologies (such as pixels in emails) to collect information about when you open our emails or click on links within them. This helps us understand your engagement with our content.

Service Providers: We use third-party platforms to operate our websites and store. Notably, our online store is powered by Shopify, and our email newsletter and marketing communications are managed through Klaviyo. These providers may collect information on our behalf when you interact with our Services (for example, Shopify will collect order details and payment information when you make a purchase; Klaviyo may collect information on when you visit our Site via a marketing email or sign up to our mailing list).

Payment Processors: When you make a purchase, your payment information (such as credit/debit card number, bank account, or other payment details) is collected directly by our third-party payment processors (e.g., Shopify Payments, PayPal, or others) who process your payment. We generally receive confirmation of payment and basic details (such as the fact that payment was made, the amount, and an invoice identifier) but not your full financial account details.

Advertising and Analytics Partners: We may work with advertising networks or analytics providers that collect information about your interactions with our Site and other websites over time for purposes of analytics, ad targeting, and measurement. (For example, if we use Google Analytics or Facebook Pixel, those services would collect usage data through cookies on our Site.)

Providing and Improving Our Services: We use personal information to operate the niallkiddle.com website and Organised online store, to fulfill your orders and transactions, to manage your account (if you create one), and to provide the products, content, or information you request. For example, we use your information to process payments, arrange shipping of orders, respond to inquiries, and ensure our websites function properly. We also use information to understand and improve the effectiveness of our Services and develop new features or offerings. (Processing for these purposes may be necessary to perform our contract with you or to serve our legitimate interests in maintaining and improving our services.)

Communicating with You: We use contact information (such as your email or phone number) to communicate with you about your account or transactions, send you confirmations and receipts, notify you of important updates or changes to our Services, and provide customer support. If you reach out to us, we will use your information to respond. (This is in our legitimate interests to be responsive and provide you with appropriate information.)

Marketing and Promotional Communications: With your consent where required, we use personal information (primarily contact details and information about your past interactions or purchases) to send you marketing communications. For example, if you subscribe to Niall Kiddle’s newsletter, we will use your email address to send you the content you signed up for. We may also send promotional messages about Organised products or events that we think could interest you. These communications may be sent via email, text message, or other channels, in accordance with applicable law. We also may use cookies and similar technologies to tailor and display relevant ads for our products or Services on our Site and on third-party platforms you visit. You can opt out of marketing communications at any time (see Your Rights and Choices below).

Analytics and Personalization: We use data (particularly Usage Data collected via cookies) to conduct analytics on how our Services are used and to personalize your experience. This helps us troubleshoot problems, understand user preferences, and customize content (for instance, to remember your preferences on our Site or recommend content that aligns with your interests). In doing so, we rely on our legitimate interest in improving and personalizing user experience, and where required by law, we will obtain consent for the use of certain analytics cookies.

Security and Fraud Prevention: We may use personal information to protect our business, customers, and Services from fraud, abuse, or other malicious activities. This includes using information to verify user identity, detect security incidents, combat spam or other malware, and take action against wrongful or illegal activities. We also use and disclose information as we believe necessary to enforce our terms and policies, to prevent physical harm or financial loss, and to comply with legal obligations.

Legal Compliance: We may use your information to comply with applicable laws and regulations, such as maintaining records, handling consumer rights requests, or responding to lawful requests by public authorities (including to meet national security or law enforcement requirements).

Types of Cookies We Use: Our Site uses strictly necessary cookies (essential for the website to function and to enable core features like the shopping cart), as well as additional cookies for analytics and advertising (to the extent you have consented). Cookies help remember your actions and preferences, so you don’t have to re-enter information and so that the site remembers things like your shopping cart contents between visits. They also allow us to understand whether you are a new or returning visitor, and how you use our Site over time.

Third-Party Cookies: We permit certain third parties to set cookies and similar technologies through our Site to assist us with analysis, advertising, and social media integration. For example, Shopify will set cookies to power the online store features, and our email marketing provider (Klaviyo) may set cookies or tracking pixels to help us recognize if you are also an email subscriber and to track your interactions with our communications and Site. Additionally, if we use analytics services (such as Google Analytics) or advertising pixels (such as Facebook Pixel), those services will set their own cookies to collect information about user interactions for statistical and advertising purposes.

Your Choices: Most web browsers are initially set up to accept cookies, but you can adjust your browser settings to refuse or remove cookies. You may also use cookie management tools or opt-out mechanisms (for example, some advertising networks offer opt-out tools for targeted ads). Please note that if you disable or delete certain cookies, our Site may not function properly, and some features might be unavailable. For instance, blocking all cookies could prevent the shopping cart or checkout process from working. Also, disabling cookies will not prevent all data collection by cookies entirely; for example, we may still receive aggregated information if you visit our Site unless you also use browser or device-level controls to block certain technologies.

Service Providers (Processors): We share personal information with third-party vendors and service providers who perform functions on our behalf and under our instructions. For example, this includes companies that host our website and store (like Shopify), process payments, fulfill and ship orders, send out newsletters or other communications (like Klaviyo, our email service provider), provide customer support, manage customer data and analytics, or otherwise assist us with operating our business. These service providers are given access to information as needed to perform their functions, but they are not permitted to use it for other purposes.

Business Partners and Affiliates: We may share information with business partners or affiliates (entities under common ownership or control with us) for purposes consistent with this Privacy Policy. For instance, if Niall Kiddle’s personal brand collaborates with another brand or if Organised has affiliate companies, we might share information within our corporate family for internal administration, to provide you with Services or products you requested, or for similar aligned purposes.

With Your Consent or at Your Direction: We will share your information with third parties if you instruct us to or explicitly consent to such sharing. For example, if you participate in an event or promotion where we tell you information will be shared with a specified partner, or if you request that we share your details with a health coach or community forum, etc., we will do so with your consent. Similarly, if you use social media plug-ins on our Site or choose to log in via a third-party platform (if such features are available), you direct us to share certain information with that third party.

Legal Requirements and Protection of Rights: We may disclose personal information when we believe, in good faith, that such disclosure is necessary to comply with a legal obligation or request (for example, in response to a court order, subpoena, or legally binding request by authorities), or to address fraud or security issues. We may also disclose information to enforce our terms of service or other agreements, to collect any amounts owed to us, or to protect our rights, property, or safety, or that of our users or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Business Transfers: In the event we consider or undergo a corporate transaction such as a merger, acquisition, restructuring, sale of assets, or bankruptcy, personal information may be disclosed to potential or actual purchasers or other parties involved in the transaction, to the extent permitted by law and subject to confidentiality agreements as appropriate. This ensures that the business (or its assets) can be transferred to the new owners while maintaining continuity of service.

Identifiers and Contact Information (such as name, email address, phone number, shipping/billing address) – shared with service providers (e.g., our e-commerce platform, payment processors, shipping partners) and business partners as needed to complete transactions and communications.

Commercial Transaction Information (such as order details, products purchased, and purchase dates) – shared with service providers like Shopify (to facilitate orders), logistics companies (to ship your orders), and our internal business partners for analytics and inventory management.

Internet or Network Activity Information (Usage Data as described above, like device information and site interactions) – shared with analytics providers (to help us understand site traffic and usage patterns) and advertising partners (to facilitate tailored ads or measure ad effectiveness, where applicable).

Right to Access / Know: You have the right to request confirmation of whether we are processing your personal information and to obtain access to the personal information we have about you. You may also have the right to request details about how we use and disclose your information, to whom it has been disclosed, and to obtain a copy of your personal data in a readily usable format.

Right to Rectification (Correction): You have the right to request that we correct or update any inaccurate or incomplete personal information that we hold about you.

Right to Deletion: You have the right to request that we delete the personal information we have collected from you (also known as the “right to be forgotten”). This is not an absolute right – for example, we may retain certain information as permitted by law, such as for completing transactions you initiated, detecting fraud, exercising our rights, or complying with legal obligations. We will inform you of any data we cannot delete and the reasons, if applicable.

Right to Data Portability: In certain circumstances, you have the right to request a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format, and you have the right to transmit that data to another entity (or to have us transfer it, where technically feasible).

Right to Restrict Processing: You have the right to request that we restrict or limit the processing of your personal information under certain conditions – for example, while we verify the accuracy of data you have contested or you object to our processing.

Right to Object: You have the right to object to our processing of your personal information in some cases. In particular, you have the absolute right to object to the processing of your personal information for direct marketing purposes at any time. You can also object when we are processing your information based on a legitimate interest or a task in the public interest, and you believe your rights override those interests.

Right to Withdraw Consent:* If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time. For example, if you consented to receive marketing emails, you can opt out later by clicking the “unsubscribe” link in our emails or contacting us. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it will not affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Right to Opt-Out of Sale or Sharing of Personal Information: If you are a California resident or under other applicable U.S. state laws that provide this right, you have the right to direct us not to sell your personal information or share it for targeted advertising purposes. However, as stated above, we do not sell personal information, and we only share personal information with third parties as described in this Privacy Policy (and not for those third parties’ own marketing use without your consent). If in the future we were to engage in any activity that is considered a “sale” of personal data or “sharing” for behavioral advertising, we will provide a method for you to opt out as required by law.

Right to Non-Discrimination: If you exercise any of your rights under applicable privacy laws, we will not discriminate against you for doing so. This means, for example, we will not deny you services, charge you a different price, or provide a different quality of service just because you exercised your privacy rights. (In some jurisdictions, offering financial incentives that involve different prices, rates, or quality of goods/services in exchange for the collection or sale of personal information is permitted, but if we ever offer such programs, they will be fully disclosed and optional.)

Right to Appeal: If we decline to take action on a request you make in exercising your privacy rights, you may have the right to appeal that decision. We will inform you of how to appeal the decision if we deny your request. Typically, this involves you replying to our response or contacting us to explain your concerns, and we will reevaluate your request. If after an appeal you still are not satisfied with our decision, you may have the right to complain to your local data protection authority (see Complaints below).

Manage Communication Preferences: Even if you do not formally invoke a privacy right, you always have the choice to opt out of marketing or newsletter emails by clicking the “unsubscribe” link in any promotional email we send. You may also contact us at any time to request that you be removed from our mailing lists. Please note that even if you opt out of marketing messages, we may still send you non-promotional messages relating to transactions or administration of your account (for example, purchase confirmations, password resets, or customer service communications you initiate).

Adequacy Decisions: We may transfer personal data to countries that have been deemed to provide an adequate level of data protection by the European Commission or UK authorities (meaning those countries’ own laws are seen as protective as within Europe).

Standard Contractual Clauses: In the absence of an adequacy decision, we use standard contractual clauses (SCCs) approved by the European Commission and/or the UK Information Commissioner’s Office as a lawful mechanism for transfers of personal data. These are contractual commitments between parties transferring personal data, binding them to protect the privacy and security of data in line with EU/UK standards.

Other Lawful Grounds: We may rely on other permissible legal grounds for international data transfers, such as where the transfer is necessary for the performance of a contract in your interest, or with your explicit consent (if offered and obtained).

Email: [email protected]

Phone (UK): +44 7428 062751

Phone (US): +1 888 607 8467

Postal Mail: Organised, 40 Belmont Crescent, Maidenhead, SL6 6LW, United Kingdom